Can you cancel your Air Canada flight and get a refund?

Do you have an Air Canada flight which you are no longer able to use? Read below to find out what your refund and cancellation options are.

  • Can you cancel flights with Air Canada?

  • How can you cancel your Air Canada booking online?

  • Can you get a refund on Air Canada flights?

  • Can you change your Air Canada flight?

    • Destination of flight, date of flight, or time of flight

  • Can you transfer your Air Canada flight to another person?

  • What do you do if you don’t know anyone who would like to use your Air Canada flight?


Can you cancel flights with Air Canada?

You can cancel your Air Canada flight within 24 after purchase. The airline will provide a full refund with no penalty charges.  


....I want to cancel but more than 24 hours have passed since I purchased the flight. Don’t worry, you still have options!  


For online bookings...

You may cancel your booking online if:

  • You originally booked your flight on;

  • You are cancelling your entire booking; and

  • You are cancelling your flight at least two hours before departure.


In other cases…

You may not cancel your booking online if:

  • You booked your flight through Air Canada Reservations or by another means:

    • You’ll need to cancel your flight via the same method it was booked.

  • You are looking to cancel an Aeroplan Reward Booking:

  • You need to make a particular cancellation:


Okay, now that you know you can cancel, how much it it going to cost you? Can you get a refund?

Within Canada / between Canada and the United States

Business Class (flexible)/Premium Economy (flexible)/Latitude fares

Fully refundable, no cancellation fees

Business Class (lowest)/Premium Economy (lowest)/comfort/Flex/Standard fares


Basic fare

Non-refundable. No credit for future travel.


International Travel

Refundability depends on your itinerary as well as your fare type. In the case of refundable tickets, a cancellation fee applies:

$500.00 CAD



How can you cancel your Air Canada booking online?

  • Click on the Manage my Bookings tab at the top of any page and find your booking in one of two ways:

    • Access a single Flight Booking by entering your booking reference, last name, and the number of the credit card used to make the booking (the number will be used for retrieval purposes only); or

    • Sign in to access all bookings in your account, then select the booking you wish to cancel.

  • On your flight booking page, click on the ‘Cancel Booking' link and follow the easy instructions to cancel your booking.

  • Once the cancellation process is complete, a confirmation email will be sent to the email you provided at time of booking.

  • However, if you're cancelling a booking for which an upgrade has been confirmed, you'll need to call Air Canada Reservations to request your refund.

Can you change your Air Canada flight?

Sun Destinations- For flights to the Caribbean, Mexico and Central America


For International Destinations


Can you transfer your Air Canada flight to another person?

Yes, only for flights within Canada (this means that the origin and destination should both be in Canada). The airline will ask for a name change fee, to check the most up-to-date fees, please call Air Canada on the number below*.

*Contact Air Canada

Tel 00 800 669 92222. This is a toll-free number to North America. Please ensure that you dial the number exactly as shown (including the 00 prefix) and that international dialing is enabled on your landline or mobile telephone.

What if I have an Air Canada voucher?

If you end up with an Air Canada voucher rather than a cash refund, you are also able to sell that on SpareFare.  The flight vouchers are completely transferable to other passengers.  For more details on how to sell your voucher, check out our full guide


What do you do if you don’t know anyone who would like to use your Air Canada flight?
Don’t worry, that’s why SpareFare is here to help! SpareFare is a platform which allows you to sell your unused flights to other people and recover some of the money you had paid for the flights. SpareFare provides buyers and sellers fraud protection to ensure security, that way no one will lose their money. People can sell their non-refundable trips here and buyers can browse through SpareFare to find affordable flights that are convenient to them.

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