Can you cancel your TUIfly flight and get a refund?

 

Can I cancel my TUIfly flight?

Do you have a flight with TUIfly that you can no longer use? Plans change, we know. We help many travellers like you recover money from their non refundable flights every year. Read below to find out if you can cancel your ticket and get a refund or change the name and sell it to someone  else. 

 

Can I cancel my TUIfly flight and get a refund?

Yes, however, you will be charged a processing fee of €15 per person for each cancelled flight (CHF 21/GBP 13/USD 21/CZK 370/SEK 140). TUIfly’s Terms and Conditions state that the fee is €35, which contradicts the information given on their site - it will be one of the two, just bear that in mind. And you will not receive a full refund after the cancelation, just the passenger-related taxes and fees for the section of the flight you did not take. If you want to recover more money for your flight, you can transfer  your flight in the name of someone else to redeem some of your money from the unused flight. More information on name changes is below. 

 

If you have purchased a TUIfly holiday and you have flights are part of the package, the cancellation fees are different and can be found here

 

Can I change my TUIfly booking?

Yes! This will depend on the length of the flight. 

 

Change of flight date or flight time

  • Short and medium haul flights:

    • Until 3 days before the flight date (check-in date): € 50 pp./ way

    • If the new fare is greater than the initial one the price will be adjusted

    • If the new fare is lower than the initial one there will be no refund; the cost will be maintained

    • Less than 3 days before the flight date or in case of no show: no refund will be paid

  • Long haul flights (Cuba, Dominican Republic, Zanzibar, Jamaica, USA, Aruba, Curacao, Mexico)

    • Until 3 days before the flight date (check-in date): € 120 pp./ way

    • If the new fare is greater than the initial one the price will be adjusted

    • If the new fare is lower than the initial one there will be no refund; the cost will be maintained

    • Less than 3 days before the flight date or in case of no show: no refund will be paid

 

Change of route

  • Until 3 days before the flight date (check-in date): € 50 pp./ way

    • If the new fare is greater than the initial one the price will be adjusted

    • If the new fare is lower than the initial one there will be no refund; the cost will be maintained

  • Less than 3 days before the flight date or in case of no show: no refund will be paid


 

Can I change the name on my TUIfly booking?

Yes! If you’re travelling with TUIfly, you can transfer your ticket to someone else. This means that you are able to get a refund for your flight by selling it to another person.

 

Short and mid-length flights

processing fee of €33 per person and route (CHF 50/CZK 870/GBP 29/SEK 340/USD 46)

 

International flights

processing fee of €60 per person and route (CHF 88/CZK 1,570/GBP 53/SEK 620/USD 84) 

 

Domestic German routes

Processing fee of €39.27 per person and route

 

In addition, if the current, alternative flight price is more expensive, any difference must be paid. However, if the fare is lower, a refund cannot be made. If a rebooking and a name change are made at the same time, the fees are doubled (one for the rebooking and one for the name change). Also, if you have a return flight, you have to change the name of both legs of the journey. It is not possible to fly with your name for the outbound flight and then change the name for the inbound flight. 

 

Where can I sell my TUIfly flight?

You can sell your flight on SpareFare. We are like eBay for travel reservations, with the added benefit of secure transfers and expert customer support. Click here to sell your flight.

 

In this blog post, you can learn more about how selling your flights on SpareFare works.

02 July 2019
Published by SpareFare

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