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Can I cancel my Mango Airlines flight?
Do you have a flight with Mango Airlines that you can no longer use? It happens to more people than you think! We help many travellers like you recover money from their non-refundable flights every year.
Can I cancel my Mango Airlines flight and get a refund?
Unfortunately, Mango Airlines flights are completely non-refundable. After confirmation of a booking, no refund or credit voucher will be granted for any cancellations or unused tickets under any circumstances, except in the event of death or hospitalisation and subject to the provisions of the relevant substantiating documentation. Even though Mango Airline’s flights are non-refundable, you can still change the name on your flight and sell it to someone else! That way you will still get your refund, just not from the airline.
Can I change my Mango Airlines booking?
Yes! Mango Airlines allow date, time and destination changes. Please be aware that each booking amendment will incur an administration fee. This fee is in addition to applicable fare changes. If the original fare is sold out the next highest fare will be charged, and the difference in fare will be added to the total cost. Mango Plus and Mango Flex members do not incur any administration fees for changes to date or flight details.
Changes made via the Mango website or the mobi-app:
R290 per date, route or time change- equivalent to approximately £17
Changes made via the call centre or the Guest Service counter at the airport:
R390 per date, route or time change- equivalent to approximately £23
Can I change the name on my Mango Airlines booking?
Yes, but for a fee. This fee is in addition to applicable fare changes. Mango Plus and Mango Flex members will not incur any administration fees for changes to their name.
Changes made via the Mango website or the mobi-app:
R270 per name change- equivalent to approximately £16
Changes made via the call centre or the Guest Service counter at the airport:
R350 per name change- equivalent to approximately £20
Where can I sell my Mango Airlines flight?
You can sell your flight on SpareFare. We are like eBay for travel reservations, with the added benefit of secure transfers and expert customer support. Click here to sell your flight.
In this blog post, you can learn more about how selling your flights on SpareFare works.
If you have a flight, a hotel reservation or a holiday you can no longer use, you can sell your booking to other travellers.
