X
Can I cancel my flight with JustFly and get a refund?
Yes, you can! Flybe offers three types of tickets: Just Fly, Get More, and All In. Cancellations and refunds will depend on the chosen ticket type. All ticket types after 24 hours of initial booking period are non-refundable save that you may apply for a tax redemption subject to payment of the Tax Redemption Fee. Please read below for detailed information.
Subject to the 24-hour Refund Policy unused tickets will incur a £25.00 (EUR35.00, CHF40.00) Tax Redemption Fee per person per sector.
Just Fly tickets are non-refundable and are not eligible for any refund, save that you may apply for a refund of any applicable tax namely Air Passenger Duty subject to payment of the Tax Redemption Fee.
Get More tickets may be cancelled and a refund requested only via Flybe’s contact centre. To do so you must contact Flybe within their Contact Centre opening hours within 24 hours of making your initial booking and no later than two hours before the schedule departure time of the flight. A fee of £25.00 / EUR35.00 / CHF40.00 is payable. When processed, the applicable refund will then be made in accordance with Flybe’s General Conditions of Carriage including any applicable Air Passenger Duty less the applicable cancellation fee. You will not be charged an additional Tax Redemption Fee if you cancel your ticket in this way.
All In tickets may be cancelled and a refund requested only via Flybe’s contact centre. To do so you must contact Flybe within their Contact Centre opening hours within 24 hours of making your initial booking and no later than two hours before the schedule departure time of the flight. No additional fee is chargeable. The applicable refund will be payable in accordance with Flybe’s General Conditions of Carriage which will include any applicable Air Passenger Duty. You will not be charged an additional Tax Redemption Fee if you cancel your ticket in this way.
Can I change my Flybe booking?
Yes, you can! Depending on your ticket type, you may have to pay fees and difference in fare. Please refer to the table below and the fees section at the end of the article for more details.
|
What's included in your ticket? |
Just Fly | Get More | All In |
| Date and time changes | |||
| Changes allowed (change fees and fare difference apply) | Yes | ||
| Changeable ticket (change fees included, fare difference may apply) | Yes | ||
| Fully changeable ticket (change fees and fare difference included) | Yes | ||
| Route changes | |||
| Changes allowed (change fees and fare difference apply) | Yes | ||
| Changeable ticket (change fees included, fare difference may apply) | Yes | Yes | |
| Name changes | |||
| Changes allowed (change fees and fare difference apply) | Yes | Yes | |
| Changeable ticket (change fees apply, fare difference included) | Yes | ||
| 24 Hour Refund Policy | |||
| Ability to cancel ticket and get full refund by calling the Contact Centre within 24 hours of booking up to 2 hours before the scheduled departure time, subject to the Contact Centre opening hours. | Yes (for a fee) | Yes |
Can I change the name on my Flybe booking?
Yes! If you’re travelling with Flybe, you can transfer your ticket to someone else and recover the money for your non-refundable flight. Please find the fees below.
What do you do if you don’t know who to transfer it to? You can list your booking on SpareFare! SpareFare is a platform which allows you to sell your unused flights to other people and recover some of the money you had paid for the flights. SpareFare provides buyers and sellers fraud protection to ensure security.
The following fees apply to changes made ONLINE to Flybe bookings, including name changes:
| Just Fly | GBP | EUR | CHF |
| Date and time changes | 40 | 52 | 60 |
| Route changes | 40 | 52 | 60 |
| Name changes | Contact centre | Contact centre | Contact centre |
| 24 hour refund | N/A | N/A | N/A |
| Get More | |||
| Date and time changes | free | free | free |
| Route changes | free | free | free |
| Name changes | Contact centre | Contact centre | Contact centre |
| 24 hour refund | Contact centre; 25 GBP charge | Contact centre; 35 EUR charge | Contact centre; 40 CHF charge |
| All In | |||
| Date and time changes | free | free | free |
| Route changes | free | free | free |
| Name changes | Contact centre | Contact centre | Contact centre |
| 24 hour refund | Contact centre; free | Contact centre; free | Contact centre; free |
Where can I sell my Flybe flight?
You can sell your flight on SpareFare. We are like eBay for travel reservations, with the added benefit of secure transfers and expert customer support. Click here to sell your flight.
In this blog post, you can learn more about how selling your flights on SpareFare works.
If you have a flight, a hotel reservation or a holiday you can no longer use, you can sell your booking to other travellers.
