Additional information:
Westjet travel Bank:
It is an account where a passenger can save his/her travel credits, which are the result of the non-refundable amount which the passenger has paid. (For example - because of cancellation).
You can use the Travel Bank to make some payments like base fare, taxes or surcharges etc)
It is different from Westjet Dollar which can be only used for the base fare.
When you change or cancel a flight then the non - refundable amount will get adjusted in your Travel Bank credit.
It is valid for 2 years from the day the credit was made to you.
You will also receive service credits and it would be regarding Kennels, seat selection, excess baggage, or change fees. However, those would get expired after 1 year.
How to use my Travel Bank credits?
Since WestJet travel account is used for redeeming all the offers, if you are facing issues related to the usage of these accounts then following steps will help you as How to use my Travel Bank credits and then use the offers
If you are using it for the first time, then simply go to the website and then open up the account by following the steps online and logging in using an active email account.
Now after you are done, head to the email you provide to check out for the account details. You will receive both email username and the password on the email and would expire in 48 hours if not used.
Now once you save the credentials, you can use it every time you log in the account for checking the West Jet travel account.
