Vouchers purchased online can only be redeemed at aerlingus.com in respect of flights operated by Aer Lingus and cannot be redeemed for bookings that involve travel on flights operated by partnership airlines. Vouchers purchased online cannot be redeemed through the Aer Lingus reservation offices, at airport ticket counters or at travel agents.
Vouchers can only be redeemed on aerlingus.com against the cost of Aer Lingus flights (including fares, taxes, charges and selected fees).
Vouchers are issued in amounts as specified at time of purchase in the following currencies: EUR, GBP, USD.
Vouchers can only be redeemed against bookings in the currency of issue.
In order to redeem a voucher the person whose name is on the voucher must be a member of the party being booked.
Vouchers are transferable and this can be done via the Change Name function in Manage my Voucher on aerlingus.com. First name, surname, e-mail address and delivery date can be changed; all other items remain as per the original voucher.
Vouchers cannot be redeemed as part of Aer Club Travel Reward bookings.
Bag fees / Advance Seat Selection fees / Lounge Access fees may be paid for with vouchers provided they are pre-booked at the same time as the purchase of the flight(s). Vouchers cannot be used in respect of these fees if they are booked subsequently through the Manage Booking facility.
Vouchers may not be used for other products (e.g. car hire, hotels, travel insurance).
If the ticket price is greater than the value of the voucher, the difference may be paid with a credit card.
Any credit remaining following redemption of the voucher may be used towards future flight purchases.
Vouchers cannot be offset against bookings which have already been made.
Vouchers cannot be applied towards change fees, or additional fare for reissued or partially used tickets.
Vouchers may not be used towards the purchase of food or beverages on board.
Vouchers cannot be used to make or confirm a Price Lock or Deposit booking.