Terms and Conditions
Vouchers purchased online can only be redeemed at aerlingus.com in respect of flights operated by Aer Lingus and cannot be redeemed for bookings that involve travel on flights operated by partnership airlines. Vouchers purchased online cannot be redeemed through the Aer Lingus reservation offices, at airport ticket counters or at travel agents.
Vouchers are not subject to an expiry date.
Vouchers purchased online can have a delayed delivery date for recipient electronic email voucher. Delivery date can be set up to a maximum of 3 months from purchase date.
Vouchers can only be redeemed on aerlingus.com against the cost of Aer Lingus flights (including fares, taxes, charges and selected fees).
Vouchers are issued in amounts as specified at time of purchase in the following currencies: EUR, GBP, USD.
Vouchers can only be redeemed against bookings in the currency of issue.
Vouchers are available in the following denominations - 25, 50, 75, 100, 150, 200, 250, 300, 350, 400, 450 and 500.
In order to redeem a voucher the person whose name is on the voucher must be a member of the party being booked. Vouchers are transferable and this can be done via the Change Name function in Manage my Voucher on aerlingus.com. First name, surname, e-mail address and delivery date can be changed; all other items remain as per the original voucher.
Vouchers cannot be redeemed as part of Aer Club Travel Reward bookings.
Bag fees / Advance Seat Selection fees / Lounge Access fees may be paid for with vouchers provided they are pre-booked at the same time as the purchase of the flight(s). Vouchers cannot be used in respect of these fees if they are booked subsequently through the Manage Booking facility.
Vouchers may not be used for other products (e.g. car hire, hotels, travel insurance).
Vouchers are not refundable.
Vouchers will not be redeemed or exchanged for cash.
Vouchers are void if altered or obtained fraudulently
Aer Lingus reserves the right to cancel bookings or request alternate forms of payment if a fraudulently or improperly obtained voucher is redeemed at aerlingus.com.
If the ticket price is greater than the value of the voucher, the difference may be paid with a credit card.
Any credit remaining following redemption of the voucher may be used towards future flight purchases.
Vouchers cannot be offset against bookings which have already been made.
Vouchers cannot be applied towards change fees, or additional fare for reissued or partially used tickets.
Vouchers may not be used towards the purchase of food or beverages on board.
Vouchers cannot be used to make or confirm a Price Lock or Deposit booking.
Please note this is an informative email only, and replies to this email will fail.