Can you cancel your Eastar Jet flight and get a refund?

 

Can I cancel my Eastar Jet flight?

Do you have a flight with Eastar Jet that you can no longer use? Plans change, we know. We help many travellers like you recover money from their non refundable flights every year. 

 

Can I cancel my Eastar Jet flight and get a refund?

Yes! You can cancel your flight up to 1 hour before the departure time, and you may claim a refund within 30 days of the departure date for International flights, or within 60 days of the departure date for domestic flights. However, there are some things to keep in mind:

  • Cancellation of partial sections of the reservation can be made for domestic flights ONLY

  • Depending on the type of fare and time of cancellation, additional fee can be charged.

  • No-shows will be subject to charges

  • If you cancel the departing flight of the round-ticket for international flights, the returning flight will be automatically cancelled. 

  • Please find the relevant fees for cancellations in the section titled “Change and cancellation fees table”. 

 

Can I change my Eastar Jet flight?

Yes! You can change your flight up to 1 hour before departure.

  • No fee will be charged for flight changes made within 24 hours after booking

  • Itinerary changes may only be in date and time

  • You may not change the departure point or destination

  • You will be charged of service fee of 2,000 won (per person, one-way) when you cancel/change the domestic flight through Eastar Jet office at airport or reservation center. (excluding the cancellation fee after flight departure)

  • You can change your booking through Eastar Jet’s homepage

  • Please find the relevant fees for changes in the section titled “Change and cancellation fees table”. 

 

Change and cancellation fees table:

International change and cancellation fees

Unit: USD; based on one-way flight for one passenger

Category

Time period

Event fare

Discount fare

Regular fare

Change fee

After booking- 1 hour before departure 

 

40

 

20

 

10





 

Cancellation fee

After reservation- 91 days before departure





 

60

 

Exempt

90-61 days before departure

20

10

60-31 days before departure

40

20

30 days- 1 hour before departure

60

30

No-show at counter

Less than 1 hour before departure

Change/cancellations prohibited

You will be charged 100 USD if you do not change/cancel the flight ticket at least one hour before the check-in time

No-show at gate

After check-in

Change/cancellations prohibited

You will be charged of 200 USD if you do not board on the flight after boarding procedure (check-in)

Refund period

Within 30 days of departure date, deduct fee and refund

Conditions for exempting fee

No fee for itinerary change/cancel within 24 hours of booking 

(Fee will be charged for itinerary change/cancel within 1 hour before departure)

Domestic change and cancellation fees

Unit: KRW, based on one-way flight for one passenger

Category

Time period

Event Fare

Discount fare

Regular fare








 

Change/

cancellation fee

Next day of purchase- 61 days before departure







 

Non-refundable

(only airport facility fee, fuel surcharge are refundable)

 

1,000

60-31 days before departure

2,000

30-15 days before departure

3,000

14-2 days before departure (48 hours before departure)

 

5,000

1 day before departure (48-24 hours before departure)

 

10,000

24 hours before departure- departure time

 

12,000

After departure

15,000

Refund period

Within 60 days of departure date, deduct fee and refund.

Conditions for exempting fee

No fee for itinerary change/cancel within 24 hours of booking 

(Fee will be charged for itinerary change/cancel within 1 hour before departure)

 

Can I change the name on my Eastar Jet booking?

Unfortunately, due to Eastar Jet’s change of policy since April 1, 2019, name changes are not allowed for any tickets. However, they do allow refunds: within 60 days of departure date for domestic flights, within 30 days of departure date for international flights. Refunds are issued to the initial payment method. This will allow you to repurchase a flight in a different name. 

 

Where can I sell my Eastar Jet flight?

You can sell your flight on SpareFare. We are like eBay for travel reservations, with the added benefit of secure transfers and expert customer support. Click here to sell your flight.

 

In this blog post, you can learn more about how selling your flights on SpareFare works.

05 July 2019
Published by SpareFare

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